Pre-Conference Workshop

 During this workshop Tom will share with you tools, tips, and processes he uses when working with employees to promote good career performance. These are tools and techniques he uses successfully on a regular basis.  

Session - Won't You Be my Leader?

  Managers are often never properly trained for the responsibility of becoming a leader. True leadership is a never ending experience of personal and professional evolution and does not happen overnight. Even when the desire to lead and help others exists, it can take decades to develop methodology that works for you and those you lead. Employees are really counting on you to lead them not “Manage” them.

Session -  Star Trek and Conflict: Even Klingons Can Be Reasonable

 No one runs into conflict intentionally.  Usually it hits a manager or another employee like a photon torpedo, and  far too often people are ill-prepared to handle these challenging  scenarios. Do you manage the situation or the person? What are the best  practices to mitigate the problem and deescalate the incident?